PRINCIPLE?OBJECTIVES:
1. Analysis?and?reports?of?contractors’?performance?including?the?customer?services,
?logistics?and?accounting?dealing
2. Work?closely?with?all?corporate?departments?to?provide?a?clear?understanding?of?online?operational?process?and?all?other?all?key?issues
MAJOR?RESPONSIBILITIES:
1. Manage?and?develop?the?contractors’?strategies,?identify?and?implement?key?elements?to?improve?the?performance?of?call?centre?and?logistics
2. Partner?with?finance??team?to?manage?online?accounting?process?to?match?the?need?of?e-commerce?and?company?policies
3. Partner?with?brand?team?and?supply?chain?team?to?optimize?product?availability?to?customers.