General?Responsibilities?主要工作職責(zé)
？?Perform?as?contact?“window”?for?branch?and?oversea?colleague,?be?responsible?for?daily?business?control---
including?customer?profile,?all?related?issues?and?supervision?of?the?whole?team.
作為公司與海外的銜接窗口,負(fù)責(zé)日常業(yè)務(wù)的統(tǒng)一管理,包括客戶情況以及一切相關(guān)失誤并監(jiān)督管理整個(gè)團(tuán)隊(duì)
？?Perform?as?commercial?function?to?promote?business
？?具備拓展業(yè)務(wù)的商業(yè)職能
Detailed?Responsibilities?具體工作職責(zé)
？?Collecting?and?preparing?vendor’s?information?to?OPS,?file?all?SOPs?and?customer?record?for?team’s?comply
收集整理客戶信息并完成整理SOP?和客戶記錄,用以團(tuán)隊(duì)執(zhí)行操作
？?Indicate?all?the?shipping?instruction?clearly?on?the?transfer?docs?to?operation?and?documentation’s?guideline
明確出運(yùn)指示,并傳達(dá)指導(dǎo)方針給操作和單證
？?Acting?as?A/C?owner?for?VIP?customers
承擔(dān)重要客戶的管理責(zé)任
？?Team?member?training?&?performance?monitoring
團(tuán)隊(duì)成員的培訓(xùn)&績(jī)效檢查
？?Timely?problem?and?trouble?case?solving?and?necessary?escalation?for?any?irregular?cases
非正常事件的及時(shí)解決以及必要時(shí)需及時(shí)上報(bào)管理層
？?Monitor?all?the?team?member?reply?the?e-mail?correctly?and?timely?before?duty-off?of?each?day.
監(jiān)督管理組內(nèi)成員工作當(dāng)天的郵件即時(shí)正確的回復(fù)
？?To?have?close?communication?with?all?local?suppliers.?(carrier,?trucking?agent,?broker….)
緊密聯(lián)系當(dāng)?shù)毓?yīng)商(船東,卡車,報(bào)關(guān)行等)
？?Back?up?for?op?during?his?or?her?absence?and?annual?leave
組內(nèi)同事外出或年假,?做好替補(bǔ)工作
？?Any?other?task?assigned?by?OP?manager
完成經(jīng)理分配的其他工作
？?Perform?as?commercial?function?to?promote?business
履行商業(yè)職能以促進(jìn)發(fā)展現(xiàn)有客戶
？?Join?sale?call?to?VIP?customer?with?sales?team.
協(xié)同銷售團(tuán)隊(duì)拜訪重要客戶
？?Give?strong?support?to?sales?team,?provide?any?information?they?needed
支持銷售團(tuán)隊(duì)并提供所需相關(guān)信息
Education?&?Working?Experience?教育背景及工作經(jīng)驗(yàn)
？?Operation?freight?transportation?or?logistics?Management?skill?運(yùn)輸或物流管理技能
？?Colleague?degree?above?專科學(xué)歷及以上
？?5?years?industry?experiences?,1?year?on?management?role?5?年行業(yè)內(nèi)經(jīng)驗(yàn)，1?年以上管理經(jīng)驗(yàn)
Skills?&?Knowledge?技能與知識(shí)
Professional?Knowledge?專業(yè)知識(shí)
？?Knowledge?of?daily?operation,?include?ocean?and?AIR.?日常操作的海空運(yùn)知識(shí)
Soft?Skills?軟件技能
？?Familiar?with?MS?office?熟練掌握辦公軟件
Language?Skills?語(yǔ)言技能
？?Good?English?in?daily?communication?良好的英語(yǔ)日常溝通能力