崗位職責：1.?Local?and?remote?users?Support?on?windows?client,?Mac?client,?email,?zoom,?Cisco?network?devices.本地和異地的Windows，Mac客戶端，電子郵件，ZOOM，思科網絡設備的用戶支持；2.?IT?Project?solution,?deployment,?support?and?management.IT項目解決方案，實施，支持和管理；3.?IT?Asset?management,?IT?Change?Management,?IT?Documentation.???IT資產管理，變更管理，文檔；4.?Remote?team?coordination?and?communication.異地團隊協(xié)作和溝通。崗位要求：1.?1-2?years?experience?in?enterprise?level?user?environment?support,?grasps?conception?of?Active?Directory,?DNS,?DHCP,?windows?client,?Mac?client,?Email?Office?365,?basic?Cisco?configuration?on?layer?2?switch,?and?PBX?telephony?system.????1-2年企業(yè)級別用戶環(huán)境支持經驗，掌握AD，DNS，DHCP，Windows，Mac，Office365的基本概念，熟悉二層交換機和電話程控系統(tǒng)的基本配置；2.?Experience?on?SANFOR?or?related?IPS?and?user?activity?control?system?would?be?preferred.有深信服或者相關IPS以及用戶行為管理系統(tǒng)經驗更佳；3.?Can?hands?on?work?individually?to?handle?user?issues?on?desktop,?laptop,?win10,?win7,?Mac?computers,?and?ip?phones.能夠獨立處理用戶計算機，筆記本，Win10，Win7，Mac計算機或者電話的各種問題；4.?Understand?and?have?good?experience?on?communication?and?hands-on?of?troubleshootings.理解和掌握故障定位排除的方法；5.?Good?team?player,?open?mind,?easy?going,?learning?heart.有團隊精神，開放善于溝通，善于學習；6.?Prefer?to?have?experience?on?ZOOM,?Video?conference,?cloud?based?services.有ZOOM或者視頻會議，以及云服務經驗者更佳；7.?General?English?ability?both?on?oral?and?writing基本的英語口語及書寫能力。