1. 及時而專業(yè)地應(yīng)答來電。
????Answer?the?incoming?telephone?calls?promptly?and?professionally.
2. 準確記錄預(yù)訂與電話信息。
????Akes?accurate?reservations?and?phone?messages.
3. 熱情而專業(yè)地接待顧客。
????Meet?and?greet?guests?in?a?warm/friendly?and?professional?manner.
4. 引導(dǎo)顧客就坐。
????Escort?guests?to?their?allocated?table.
5. 根據(jù)顧客提出的要求提供相應(yīng)的幫助和信息。
????Guide?guests?through?the?venue?and?provide?any?assistance/information?as?required.
6. 嚴格執(zhí)行關(guān)于客戶管理和預(yù)定的標準流程
????Follow?Bund?8?standard?procedures?for?guest?management?and?bookings
7. 通過熱情專業(yè)的聆聽建議和服務(wù)專遞積極的餐廳形象，提高顧客滿意度。
????Manage?guest?satisfaction?and?convey?a?positive?image?of?the?restaurant?through?professionalism,?listening?and?advising
8. 在營運過程當(dāng)中確保顧客流的平穩(wěn)，合理安排餐廳各區(qū)域的預(yù)定。
????Keeps?control?of?the?flow?of?business?into?the?restaurant;?distributes?the?guests?evenly?to?each?station?to?avoid?overloading?at?one?particular?station
9. 管理并更新客戶消費信息和客戶檔案
????Provides?information?concerning?the?concept?and?promotional?activities?of?the?restaurant?and?Hotel?to?guests.
10. 很強的責(zé)任感，團隊合作精神熱情，有禮貌，愿意幫助同事及客人
????Performs?duties?common?to?all?Captains?and?Waitress?and?other?duties?as?may?be?assigned.
任職資格：
1. 具有良好的英文溝通能力
????To?have?basic?English?language?skill
2. 具備專業(yè)的餐飲知識及其服務(wù)技意識和服務(wù)技能
????To?have?basic?knowledge?on?the?food?/?beverage?/?service?available?in?sections?appointed
3. 具有良好的溝通能力和團隊工作精神
????Have?effective?communication?skills?within?service?sections?appointed?and?with?chefs.?Strong?sense?of?responsibility,?teamwork?oriented.
4. 能夠適應(yīng)倒班工作
????Be?able?to?work?for?flexible?hours
公司福利?BENIFITS：
1. 公司繳納養(yǎng)老保險、醫(yī)療保險、失業(yè)保險、工傷保險、生育保險及公積金，并根據(jù)正常工資基數(shù)繳納.
????Company?will?pay?social?insurances?and?accumulated?funds?according?to?the?national?and?municipal?regulations.
2. 公司提供工作餐/餐貼
????Company?will?provide?free?lunch?.
3. 做五休二.
????Working?time?of?company??per?week?over?5?working?days?with?2?days?off?a?week.
4. 定期組織員工活動/聚餐等
????Company?will?organize?activities/dine?together?routinely.
5. 公司發(fā)放節(jié)日福利
????Company?will?provide?festival?benefits.
6. 員工均享有帶薪年假，外地員工每年另享有返鄉(xiāng)假
????Annual?leave?pay,?Return?false.
7. 公司配備國際化專業(yè)培訓(xùn)團隊，定期組織培訓(xùn)
????Company?will?provide?professional?training?in?free.
8. 公司配備完善的績效考評體系，公平公正的獎金發(fā)放制度，合理的調(diào)薪/晉升機制
????Company?will?provide?broad?space?for?development.
聯(lián)系人：Hide
CONTACT:?Hide
電話：+86-21-63335876請將簡歷投遞至招聘郵箱
PHONE:?+86-21-63335876,?If?you?are?interested,?Please?send?your?CV?to?us?by?email.
郵箱：Hide.jin@8bund.cn
EMAIL?ADDRESS:?Hide.jin@8bund.cn
地址：上海市中山東二路8號7樓
COMPANY?ADDRESS?:?7F,?NO.8,?East?Zhongshan?N0.2?Road,,?SHANGHAI