公司介紹：
Digital?Alchemy總部位于悉尼，成立于2003年的11月24日。公司目前在曼谷，新加坡，中國香港，墨爾本，奧克蘭，南京等地有分公司。我們的客戶分布予澳大利亞，新西蘭和新加坡，涉及的行業(yè)有金融，保險，銀行，自動化，超市，通信等。我們致力于成為亞洲最大的數(shù)據(jù)庫營銷服務(wù)商。歡迎熱愛數(shù)據(jù)，愿意從事IT行業(yè)的人才加入！
公司網(wǎng)址:??http://www.digitalalchemy.asia/zh-hans/
Introduction?of?Company:
Digital?Alchemy?was?established?in?Sydney?on?Nov.24th?2003.?We?are?leading?Database?Marketing?Service?Provider,?bringing?marketing?automation,?strategy?and?analytics?together?to?ensure?our?clients?understand?where?the?opportunities?are?in?their?customer?base?and?have?the?capability?to?execute?and?deliver?that?value.?We?have?Sydney?office,?Melbourne?office,?Auckland?office,?HongKong?office,?Bangkok?office?,?Singapore?office?and?Nanjing?office?now.?Our?clients'?industry?are?related?to?insurance,??Financial,?Bank,?Automatic,?super-market?and?communication?and?so?on.?Our?current?target?is?becoming?the?largest?database?marketing?provider?in?Asia.?Welcome?excellent?talent?to?join?us?!
Our?website:??http://www.digitalalchemy.asia/zh-hans/
崗位職責(zé)
Responsibilities：
1.?Ticket系統(tǒng)處理與操作，維護(hù)
?Ticket?management?and?operational?task?to?coordinate?incoming?requests?from?Clients.
?2.?解答來自澳洲的客戶提出的問題
?Solving?some?problems?from?clients
?3.?處理澳洲客戶的郵件，與客戶進(jìn)行良好的溝通，維護(hù)好客戶關(guān)系
?Sending?and?replying?some?emails?to?clients?and?keep?the?good?relationship?with?clients
?4.?使用ETL和數(shù)據(jù)質(zhì)量工具?對已有的項目進(jìn)行管理
Managing?project?by?ETL?and?Data?tools
?5．建立和使用數(shù)據(jù)庫營銷的自動化處理
?Set?up?automatic?database?marketing
6.?與內(nèi)部的團(tuán)隊溝通，協(xié)作，為他們提供技術(shù)支持
?Cooperate?with?internal?teams?and?provide?technical?support
7.?定期監(jiān)控數(shù)據(jù)庫加載?并找出任何數(shù)據(jù)庫加載運(yùn)行失敗的原因，進(jìn)行修復(fù)
monitor?database?load?regularly?and?find?out?the?reasons?for?the?failure?of?any?database?loading?operation,?and?repair?it.
?任職資格：
Qualification
1?本科或以上學(xué)歷
?Bachelor?or?above
?2?計算機(jī)相關(guān)專業(yè)
?Major?is?computer?or?related?to?computer
?3?良好的英語交流，可以適應(yīng)英文工作環(huán)境，包括口語和書面英語
?Good?communication.?Good?oral?and?written?English.
?4.?熟練使用SQL語言
??SQL?language?proficiency
?5.有helpdesk/Call?centre經(jīng)驗(yàn)的優(yōu)先考慮
?Helpdesk/Call?centre?experience?preferred
?6.?自學(xué)能力強(qiáng)，能夠在很快的時間掌握系統(tǒng)操作
?Be?good?at?learning?and?learn?fast
7.?做事效率高，可以合理安排工作，控制好工作時間，能夠及時回復(fù)客戶的問題
?High?working?efficiency?and?reply?to?clients?quickly
?上班時間：2天白班（8：30?AM--8：30?PM），2天夜班（8：30?PM--8：30?AM），連休4天?working?time:?2?days?shifts(8:30?AM--8：30?PM），2?night?shifts（8：30?PM--8：30?AM）,?rest?for?4?days
福利
Welfare:
公司將會為您提供良好的培訓(xùn)機(jī)會
Professional?training?and?enough?opportunities?for?learning?and?developing
提供良好的工作環(huán)境，內(nèi)部設(shè)有休息室，小餐廳
Good?environment,?we?have?dining?room?and?rest?room,?and?pool?tales?for?fun
公平公正的考核制度
Fair?and?professional?performance?management?and?policy
彈性工作制
Flexible?working?time
入職當(dāng)月交納社保和公積金
Social?insurance?and?housing?fund
補(bǔ)充商業(yè)保險（包括醫(yī)療，重疾和意外）和年度體檢
Business?insurance(including?medical?and?accident)?and?annual?health-checking
良好的企業(yè)文化，人文關(guān)懷
Good?company?culture?and?human-based?management,?family?caring?for?every?employees
年度旅游
Annual?HUG?and?some?activities.