工作職責(zé)：Job?responsibilities:1.?負(fù)責(zé)了解客戶服務(wù)需求信息，進(jìn)行有效跟蹤，做好售后指導(dǎo)和服務(wù)工作；?????Responsible??for?understanding?customer?service?requirements?information,?effective??follow-up,?do?a?good?job?of?after-sales?guidance?and?service?work;2.?達(dá)至客戶滿意目標(biāo)。?????????????????????????????Achieve?customer?satisfaction職位要求：Job?requirement1.?機械或電氣工程類專業(yè)畢業(yè)的學(xué)生，大專以上學(xué)歷College?degree??or?above,?major?in?mechanical?or?electrical?engineering2.?有自動化，半導(dǎo)體機相關(guān)工作經(jīng)驗優(yōu)先Working??experience?in?automation,?semiconductor?machine?is?preferred3.?具備敏銳的商業(yè)意識，較強的應(yīng)變能力、中英文口頭表達(dá)與溝通能力Strong?sense?of??business,?strong?adaptability?，Chinese?English?oral?and?communication?skills4.?有較強的推廣和維護(hù)協(xié)調(diào)客戶的能力，熟悉客戶服務(wù)流程Strong?promotion??and?maintenance?of?customer?coordination?ability,?familiar?with?customer??service?process5.?具備較強的學(xué)習(xí)能力，可快速掌握專業(yè)知識，及時開展工作Strong?learning??ability,?can?quickly?master?professional?knowledge,?timely?work6.?良好的英語閱讀水平Good?English??reading?ability7.?熟練運用office及良好的文檔寫作能力,及英文郵件閱讀寫作能力Proficient?in??office?and?good?document?writing?skills,?and?English?mail?reading?and?replying??ability8.?工作嚴(yán)謹(jǐn)，計劃性強，善于分析思考問題，有責(zé)任心Rigorous?work,??strong?planning,?good?at?analysis?and?thinking,?have?a?sense?of?responsibility9.?勤奮踏實，良好的服務(wù)意識與團隊合作精神Diligent?and?steadfast,?good?sense?of?service?and?team??work?spirit此崗位為實習(xí)崗位，實習(xí)期為：6個月This?position?is??an?internship?post,?the?internship?period?is:?6?months職能類別：?售后技術(shù)支持工程師Functional?category:?After-sales?Technical?support??engineer工作地點：蘇州，昆山????????????????????????????????????????????????????????????????????????????????????????????????????????????Location:?Suzhou,?Kuanshan