Job?Title:?APD?Application?Engineer
Reports?To:??RSM/ASM?
Group/Division:??Healthcare?Solutions?China?/?Clinical?Diagnostics?Division
Number?of?Direct?Reports:?0
POSITION?SCOPE/?KEY?RESPONSIBILITIES
? This?role?is?equally?focused?on?implementing?excellence?in?customer?applications?&?technical?support?for?post-sales?installation?training?and?troubleshooting,?as?well?as?pre-sales?Demo?and?lecture/seminar.
? Work?with?marketing?and?sales?staff?to?ensure?Thermo?Fisher?provides?excellent?customer?support.
? Work?closely?with?all?other?internal?functional?group?to?drive?customer?satisfaction?and?functional?excellence.
SKILLS
? Fluent?in?English?speaking?and?writing.
? Communication
o Ability?to?express?ideas?clearly?and?concisely?orally?and?in?writing
o Comfortable?in?delivering?presentations
o Ability?to?share?information?clearly?and?consistently?with?colleagues
? Self-motivated?and?engaged
o Result-oriented
o Able?to?work?effectively?across?functional?groups?to?meet?aggressive?schedules
o Consistently?maintain?a?high?level?of?energy?and?enthusiasm
o A?positive,?motivating?force?in?the?workplace
o Ability?to?adapt?quickly?to?change
o Excellent?time?management?skills
? Teamwork
o Participative?and?collaborative?management?and?operational?work?style
? Customer?focus
o Ability?to?think?and?implement?from?a?customer-centric?perspective
? Integrity?and?Judgment
o Maintain?and?promote?social,?ethical?and?organizational?norms?in?conducting?all?affairs
o Act?accountably?and?trustable
REQUIREMENTS
? Major?in?Medical?(Pathology)?or?Life?sciences?background?preferred.
? Be?familiar?with?or?use?the?instrument?of?Pathology.
? Effective?oral?and?written?communication?skills?with?both?English?and?Chinese?(Mandarin)?as?well?as?presentation?skills.
? Demonstrate?as?effective?team?player,?self-motivated?and?result?oriented,?systematic?problem?solver.
? Able?to?perform?business?travel?(at?least?40%?of?the?time).