JOB?RESPONSIBILITIES職責(zé)描述1.Provide?level?1&2?Help?Desk?IT?support?via?phone,?email,?and?ticketing?systems通過電話，郵件和系統(tǒng)提供IT相關(guān)的技術(shù)支持2.Support?the?development?of?IT?management?system?and?IT?emergency?action?plan.協(xié)助建立完善公司信息化管理制度，信息化應(yīng)急預(yù)案處理辦法3.Installation?and?maintenance?of?PC?system.?And?management?of?the?daily?operation?of?office?equipment.負(fù)責(zé)公司電腦系統(tǒng)的安裝維護(hù)及日常辦公設(shè)備的運(yùn)行管理4.Management?and?maintenance?of?company?website,?Citrix,?domain?name,?background?data?and?e-mail?system.負(fù)責(zé)公司網(wǎng)站,?Citrix,?域名,?后臺數(shù)據(jù)及郵箱的管理和維護(hù)5.Installation?and?management?of?Door?Access?Control?program.負(fù)責(zé)門禁、軟件的安裝和權(quán)限設(shè)置6.Documentation?of?user?manual?and?IT?SOP.?Provide?guidance?and?training?to?users?and?ensure?comprehensive?IT?support.撰寫用戶和IT使用手冊，引導(dǎo)及促動用戶使其得到全面的技術(shù)支持。JOB?REQUIREMENTS職位要求1.College?or?above?(computer?science?or?relevant?specialties;?1-3?years’?experience?preferred,?although?fresh?graduate?is?acceptable)大專及以上學(xué)歷，計(jì)算機(jī)應(yīng)用等專業(yè)畢業(yè)，1-3年工作經(jīng)驗(yàn)，應(yīng)屆生亦可2.ITIL?certification?preferred熟悉ITIL運(yùn)維流程3.Experienced?in?installation?and?commissioning?of?switches,?routers?and?other?network-related?devices.熟悉交換機(jī)、路由器等網(wǎng)絡(luò)相關(guān)設(shè)備的安裝、?調(diào)試4.Quick?at?learning;?good?communication?skills;?and?be?able?to?adapt?to?the?new?environment.有較強(qiáng)的學(xué)習(xí)能力、溝通能力、新環(huán)境的適應(yīng)能力5.Able?to?listen?actively?and?communicate?clearly.?Capable?of?dealing?with?conflicts?and?initiating?solutions.能夠積極傾聽、清楚溝通、處理矛盾并提出解決措施6.Good?oral?and?written?English.良好的英語聽說能力Compensation?and?Benefits?薪酬福利1.Base?salary?based?on?his/her?role,?individual?performance?and?competencies,?as?well?as?market?competitiveness?依據(jù)個人績效和能力提供具有市場競爭力的薪資2.Mandatory?social?insurance?and?housing?fund?in?accordance?with?PRC?Laws.根據(jù)國家規(guī)定繳納五險一金3.Optional?supplementary?medical?insurance?員工可自愿選擇參加高端醫(yī)療保險4.Annual?medical?check-up?每年一次的健康體檢5.10-15?days?of?annual?leave?days?per?calendar?year?每年10至15天年假WORK?LOCATION工作地點(diǎn)A101,?100#,?Lane?2891,?South?Qilianshan?Rd?Shanghai?200331上海市祁連山南路2891弄100號A101,?200331If?you?are?interested?in?this?position,?please?update?your?resume?and?forward?to?China-HR@thorlabs.com