What?you’ll?do…
Primary?resource?for?desktop?support?server?and?software/application?issues?install,?manage,?configure?and?troubleshoot?most?infrastructure?systems(workstations?(Desktop?Support)Servers,?routers?and?firewalls)
? Local?and?Wide?Area?Networks
? Manage?Switches?and?other?network?devices
? Firewalls
? Office?365?Administration
? VMware?vSphere?administration?and?configuration
? Citrix?Thin?Client?architecture
? Backups?/?DR?(CommVault/Veeam/Zerto)
? Print?Servers
? MDM?Server?and?Mobile?phone?administration.
? IT?Ticketing?System
? New?software?rollouts?(MS?office,?antivirus,?etc)
? Windows?Active?Directory,?File?Services,?GPO?management.
? IBM?AS/400?or?iSeries?(OS)
? Laserfiche?/?Cognos
? SAP
? Hardware-Cisco?UCS?Blades,?Nexus?Switches,?EMC?SAN,?DELL?Servers?Swtiches?and?equallogic?SAN.
? Aruba?Access?Switches?and?Wireless?Access?Points
Skills?Requirements:
? Knowledge?of?applicable?data?privacy?practices?and?laws.
? Strong?written?and?oral?communication?skills.
? Strong?interpersonal?skills.
? Ability?to?present?ideas?in?user-friendly?language.
? Highly?self-motivated?and?directed.
? Keen?attention?to?detail.
? Proven?analytical?and?problem-solving?abilities.
? Ability?to?effectively?prioritize?and?execute?tasks?in?a?high-pressure?environment.
? Strong?customer?service?orientation.
? Love?working?with?a?Global?team?cross?different?time?zones.