崗位職責(zé)：1.?處理客戶訂單以及問題并跟蹤訂單進展狀況，為客戶提供優(yōu)質(zhì)的售后服務(wù)；2.?協(xié)助組長進行產(chǎn)品上架和優(yōu)化，妥善處理客戶反饋；3.?幫助維持各個銷售平臺的店鋪好評率和信用度，協(xié)助開發(fā)海外潛力市場；4.?協(xié)助組長進行產(chǎn)品監(jiān)控，店鋪與產(chǎn)品推廣；5.?監(jiān)管系統(tǒng)庫存并及時安排補貨；協(xié)助對各個銷售平臺的銷量、地域分布、熱銷產(chǎn)品等數(shù)據(jù)的采集，評估與分析，并進行6.?新產(chǎn)品開發(fā)及市場拓展。任職要求：1.?大專及以上學(xué)歷，英語/法語流利，國際貿(mào)易或商務(wù)英語/法語相關(guān)專業(yè)優(yōu)先；2.?有亞馬遜平臺操作工作經(jīng)驗優(yōu)先；3.?有良好的溝通能力和團隊精神，善于思考，做事踏實，學(xué)習(xí)能力強；4.?熟練掌握office辦公軟件操作技巧。Job?description:1.?Responsible?for?order?tracking,?solve?problems?(refund/returns/uncompleted?orders)?and?provide?the?best?customer?supports2.?To?assistant?mentor?in?putting?products?on?business?platforms,?deal?with?customer?feedback.3.?To?keep?positive?feedback?and?credits?of?stores,?develop?oversea?markets4.?To?assist?mentor?in?product?monitoring?and?stores?promotion5.?To?manage?stocks?and?arrange?replenishment?in?time6.?To?help?collect?and?analyze?data?of?shopping?area?distribution?and?best?sellers?and?further?expand?markets?all?over?the?worldJob?requirement:1.?College?or?above,?Fluent?in?English/French,?good?at?reading?and?writing2.?Foreign?trade?and?business,?English/French?major?is?preferred.3.?with?Amazon?working?experience?preferred4.?With?good?communication?skills?and?team?spirits,?steady,?willing?to?think,?good?learner5.?Office?skills?are?required.