職位描述:
Job?Descriptions:
1.負(fù)責(zé)各種產(chǎn)品的技術(shù)文檔,為用戶快速上手使用產(chǎn)品提供完整的支撐;
2.參與制定與改進(jìn)文檔體系,包括流程、規(guī)范、工具、提升計劃等,并能將其有效落地;
3.緊密聯(lián)系產(chǎn)品團(tuán)隊,根據(jù)產(chǎn)品的實際情況,保持文檔內(nèi)容與產(chǎn)品的一致性與準(zhǔn)確性;
4.整合、分析各個渠道的用戶反饋,制定內(nèi)容改進(jìn)建議,負(fù)責(zé)用戶體驗持續(xù)改進(jìn)計劃;
5.負(fù)責(zé)宣導(dǎo)文檔質(zhì)量標(biāo)準(zhǔn),對產(chǎn)品團(tuán)隊進(jìn)行文檔寫作指導(dǎo),提高技術(shù)團(tuán)隊整體寫作能力。
1.?Responsible?for?technical?documents?of?various?products?to?provide?complete?support?for?users?to?quickly?start?using?the?products
2.?Participate?in?the?formulation?and?improvement?of?the?document?system,?including?procedures,?norms,?tools,?improvement?plans,?etc.?and?be?able?to?effectively?implement?them
3.?Cooperate?closely?with?the?product?team?to?maintain?the?consistency?and?accuracy?of?the?document?content?and?the?product?according?to?the?actual?situation?of?the?product
4.?Integrate?and?analyze?user?feedback?from?various?channels,?make?content?improvement?suggestions,?and?take?charge?of?the?continuous?improvement?plan?of?user?experience
5.?Responsible?for?promoting?document?quality?standards,?guiding?the?product?team?in?document?writing,?and?improving?the?overall?writing?ability?of?the?technical?team.
崗位要求:
Position?Requirements
1.本科及以上學(xué)歷,英語水平佳,英語專業(yè)或有海外留學(xué)經(jīng)歷者優(yōu)先;
2.具備工程學(xué)背景(包括但不限于電子、信息等)或有相關(guān)工作經(jīng)驗者優(yōu)先;
3.工作責(zé)任心強(qiáng),注重團(tuán)隊合作,有良好的客戶服務(wù)觀念;
4.具備優(yōu)秀的語言理解能力、文檔寫作能力以及表達(dá)溝通能力;
5.有快速學(xué)習(xí)能力,能盡快學(xué)習(xí)掌握各種產(chǎn)品。
1.?Bachelor?degree?or?above,?good?at?English,?English?major?or?overseas?study?experience?is?preferred
2.?Engineering?background?(including?but?not?limited?to?electronics,?information,?etc.)?or?related?working?experience?is?preferred
3.?Strong?sense?of?responsibility,?focus?on?team?work,?and?have?good?customer?service?concept
4.?Excellent?language?comprehension,?document?writing?and?communication?skills
5.?Ability?to?learn?quickly?and?master?various?products?as?soon?as?possible